Privacy Policy

Personal Information: • Full name and date of birth • Email address and phone number • Residential address • Government-issued ID for verification • Financial information (payment methods, transaction history) Technical Information: • IP address and device information • Browser type and operating system • Login times and session duration • Game play history and preferences

Account Management: • Create and manage your account • Process deposits and withdrawals • Verify your identity and age Service Improvement: • Personalize your gaming experience • Develop new features and games • Analyze usage patterns Security & Compliance: • Prevent fraud and unauthorized access • Comply with legal and regulatory requirements

We do not sell your personal information. We may share data with: • Payment processors for transactions • Identity verification services • Cloud hosting and data storage providers • Government authorities when required by law • Regulatory bodies (such as PAGCOR) All third parties are contractually obligated to protect your information.

Technical Safeguards: • SSL/TLS encryption for all data transmission • Secure servers with firewall protection • Regular security audits and penetration testing • Two-factor authentication options Organizational Measures: • Limited access to personal data • Employee training on data protection • Incident response procedures

Under Philippine data privacy laws, you have the right to: • Access: Request a copy of your personal data • Correction: Request correction of inaccurate data • Erasure: Request deletion of your personal data • Object: Object to certain processing • Portability: Receive your data in a structured format • Withdraw Consent: Withdraw consent at any time Contact our Data Protection Officer at privacy@phtropawin.com.

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Meet regulatory requirements (minimum 5 years for gaming records) After the retention period, data will be securely deleted or anonymized.

We use cookies and similar technologies for: Essential Cookies: Enable core functionality, maintain sessions Analytics Cookies: Understand how you use our platform Marketing Cookies: Deliver relevant advertisements You can manage cookie preferences through your browser settings.

Data Protection Officer TROPAWIN Gaming Corporation Email: privacy@phtropawin.com Address: TROPAWIN Head Office Manila, Philippines We aim to respond to all inquiries within 30 days.